Service Packages

Basic Onboarding* - L0 - L1 Support Onboarding
US $150
  • Basic registration & onboarding for home use.
  • Self help welcome package.
  • Confirmation of operation.

*pfSense users must have functional platform online already, otherwise use Advanced package.

Advanced Onboarding – L2 Support Onboarding
US $500
  • Include standard single VLAN pfSense to online operations.
  • Bring adam:ONE™ online.
  • adam:ONE™ Operations Training.
Extended Onboarding – L3 Support Onboarding
US $2500
  • adam:XNS™ (Extended Networking Service) included.
  • Provision for VOIP / phone or additional online systems.
  • Advanced network application & routing.
  • Basic protection & security audit & signoff.

Priority Support Package
US $500 / year
  • Priority support via phone / text or email.
  • Extends standard support that is included with technology subscriptions to priority status.*

*This falls immediately below MSS level priority.

NOTE: All technology subscriptions inlude access to self-help online support, the knowledge base, online training resources and the ADAM Support Community.

adam:XNS™ – Extended Networking & Security Services
US $240 / incident + $150 / hour
  • Optimization of network and connected devices / systems.

Requires Advanced or Extended Onboarding Package.