---
title: "Info-Tech SoftwareReviews CX Report on adam:ONE Released"
description: "Info-Tech SoftwareReviews released a CX Report on adam:ONE from validated user surveys and interviews on satisfaction, features, support and ROI."
url: https://adamnet.works/blog/info-tech-cx-report-adam-one/
index: https://adamnet.works/llms.txt
---

[All Announcements](https://adamnet.works/blog/announcements.md)

Announcements · SoftwareReviews · Info-Tech Research Group · Customer experience

# Info-Tech SoftwareReviews publishes its Customer Experience Report on adam:ONE

Info-Tech SoftwareReviews has released a Customer Experience (CX) Report on adam:ONE, built from surveys and interviews with validated users, covering satisfaction, features, support and return on investment.

ADAMnetworks • October 3, 2025

![Info-Tech SoftwareReviews Customer Experience Report banner reading Discover why businesses are choosing adam:ONE](https://adamnet.works/uploads/info-tech-cx-report-adam-one-1.webp)

Info-Tech SoftwareReviews has released a Customer Experience (CX) Report on adam:ONE®. The report collects what adam:ONE users say about the platform: where it is strong, where it can improve, and what it has changed for their organizations.

SoftwareReviews built the report from surveys and interviews with validated end users, and measured the results against standards set by security providers across the industry. It covers four areas:

- User satisfaction scores for ease of use, feature set, performance and support
- Feature effectiveness: which features users value most and how well they meet user needs
- Customer support: how responsive, knowledgeable and effective our support team is
- Return on investment: the benefits users get from running adam:ONE in their organizations

adam:ONE uses [Zero Trust Connectivity](https://adamnet.works/how-it-works.md) to make a default deny-all policy practical and invisible to the end user. The report shows what that looks like from the side of the people running it.

Francois Driessen, COO and CMO of ADAMnetworks, said: “Customer sentiment is the most valuable measurement of any technology’s success. This report will empower businesses with the data they need to make informed software purchasing decisions on a new technology that allows their defense teams to operate with strong force multipliers. A transparent look at the user experience with adam:ONE®, is offering valuable insights that both potential buyers and the adam:ONE® team itself can utilize as we serve our clients into the future.”

The full report is on the [SoftwareReviews adam:ONE page](https://www.softwarereviews.com/products/adam-one).

## Related reading

Announcements

### [We protect people: adam:ONE in the SoftwareReviews Emotional Footprint Awards 2024](https://adamnet.works/blog/emotional-footprint-awards-2024.md)

October 9, 2024

Announcements

### [ADAMnetworks named a Leader in Info-Tech's 2025 SASE Data Quadrant](https://adamnet.works/blog/info-tech-sase-data-quadrant-leader-2025.md)

April 23, 2025

Podcast

### [A Defender's Journey: From Passion Project to Protecting Children Online](https://adamnet.works/podcast/tdl-005-a-defenders-journey-from-passion-project-to-protecting-child.md)

September 19, 2025

## See it on your own network

Zero Trust Connectivity reduces attack surface 7000:1 by denying egress by default. Talk to us about what that looks like in your environment.

[Request a Demo](https://adamnet.works/contact.md) [How adam:ONE® Works](https://adamnet.works/how-it-works.md)