Service Packages

Home Onboarding* - L1 Support Onboarding
US $150

Home use on ASUS platform only.*

  • Basic registration & onboarding for home use.
  • Self help welcome package.
  • Confirmation of operation.
Commercial Onboarding – L2 Support Onboarding
US $2500

Implementation for commercial application on single premise. PFsense platform only.*

  • Bring adam:ONE™ online.
  • adam:ONE™ operations training.
  • Confirm basic network application & routing.
  • Confirm system operation and circumvention protection.

*ASUS and PFsense are registered trademarks of ASUSTeK Computer Inc. and Electric Sheep Fencing, LLC. respectively.

Priority Support Package
US $500 / year
  • Priority support via phone / text or email.
  • Extends standard support that is included with technology subscriptions to priority status.*

*This falls immediately below MSS level priority.

NOTE: All technology subscriptions inlude access to self-help online support, the knowledge base, online training resources and the ADAM Support Community.

adam:XNS™ – Extended Networking & Security Services
US $240 / incident + $150 / hour
  • Optimization of network and connected devices / systems.

Requires Commercial Onboarding Package.