Home Onboarding* - L1 Support Onboarding
Home use on ASUS platform only.*
- Basic registration & onboarding for home use.
- Self help welcome package.
- Confirmation of operation.
Commercial Onboarding – L2 Support Onboarding
Implementation for commercial application on single premise. PFsense platform only.*
- Bring adam:ONE™ online.
- adam:ONE™ operations training.
- Confirm basic network application & routing.
- Confirm system operation and circumvention protection.
*ASUS and PFsense are registered trademarks of ASUSTeK Computer Inc. and Electric Sheep Fencing, LLC. respectively.
Priority Support Package
US $500 / year
- Priority support via phone / text or email.
- Extends standard support that is included with technology subscriptions to priority status.*
*This falls immediately below MSS level priority.
NOTE: All technology subscriptions inlude access to self-help online support, the knowledge base, online training resources and the ADAM Support Community.
adam:XNS™ – Extended Networking & Security Services
US $240 / incident + $150 / hour
- Optimization of network and connected devices / systems.
Requires Commercial Onboarding Package.